Recently, I had the opportunity to dive deep into the world of catering and restaurant success with Michael Zellner on the Think Big podcast. Our dialogue spanned a variety of crucial topics, each packed with the potential to significantly impact your business in 2024 and beyond.
Here's a sneak peek at some of the gold nuggets we unearthed during our conversation:
Revolutionizing Customer Service
Our conversation kicked off with how indispensable exceptional customer service is. We're in the business of giving people time. This mantra isn’t just about being efficient; it’s about transforming our efficiency into unforgettable experiences for our clients, making them loyal fans for life.
Streamlining Operations with Tech
Speaking of efficiency, we dove headfirst into the sea of technology and how it’s reshaping the way we operate. "Anything that becomes a barrier to making money or running operations, we turned to software to solve it". Imagine cutting through the daily grind with such finesse that you not only save precious time but elevate your entire service delivery model. That’s the future we’re talking about!
Harnessing the Power of Community
A pivotal point of our discussion was about the community – not just the one you serve, but the one you build within your business. "We're very good at taking complex things and making them simple," which isn't just about the software we offer; it's about creating a community that supports, educates, and grows together. In the catering world, your network is your net worth. Building strong relationships, both within your team and with your clients, creates a support system that's invaluable.
Listen to the Podcast and Grow Your Catering Business
This conversation was packed with actionable advice and insights drawn from years of experience in the trenches of the catering and restaurant industry. Whether you're a seasoned pro or just starting out, there's something in this podcast for you.
Tune into the Think Big podcast to catch our full conversation and start applying these lessons to your business today.
We'd love to hear which part of our discussion sparks ideas for you. After listening, reach out to share your takeaways and how you plan to implement them in your business.
Remember, the only way to truly make a mark in this industry is to think big, start small, and act now. Let's make 2024 a year of growth, innovation, and exceptional service together.
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