Before switching to CaterZen, Paul Hubbard, owner of Deep Run Roadhouse, relied on a basic Excel sheet and manual emails to manage his catering orders. While it got the job done in the early days, it quickly became clear that as the business grew, so did the inefficiencies.
After researching multiple catering software solutions, Paul chose CaterZen for its intuitive design, powerful features, and the best value for his business.
The Game-Changer: CaterZen’s Delivery Manager
For a high-volume catering business like Deep Run Roadhouse, the ability to efficiently coordinate deliveries, communicate with drivers, and ensure smooth customer interactions is critical. Paul found that CaterZen’s Delivery Manager and Driver App transformed how they handle orders.
With this feature, his team can:
- Assign and optimize delivery routes with multiple stops.
- Send instant notifications to drivers with order details.
- Provide real-time access to an app where drivers can collect digital signatures and process tips on-site.
"If your company is doing more than two or three deliveries a day, it becomes a priceless tool."
Paul Hubbard, Owner, Deep Run Roadhouse
Streamlining Operations for Staff & Customers
Beyond deliveries, CaterZen simplifies operations across the entire business. Paul’s team can easily update menus, adjust pricing, and manage catering orders efficiently. The system is user-friendly, ensuring that staff members across different roles can quickly adapt and provide a seamless experience for customers.
According to Paul, both employees and customers benefit from the platform’s intuitive design, which makes placing orders and managing catering orders fast and hassle-free.
A Software That Keeps Evolving
Paul is no stranger to catering technology—he regularly evaluates other software options to stay ahead. However, CaterZen continues to stand out because of its commitment to innovation and improvement. Unlike competitors that remain stagnant, CaterZen constantly rolls out new features, updates, and optimizations based on real customer feedback.
He especially appreciates how CaterZen keeps users informed with detailed update emails, video tutorials, and support articles—a level of engagement that reassures him the software will continue to evolve alongside his business.
Final Thoughts: Why Paul Recommends CaterZen
For caterers still managing operations manually, Paul strongly recommends switching to CaterZen. With powerful automation, an easy-to-use interface, and cutting-edge delivery management tools, it has become an essential part of Deep Run Roadhouse’s catering success.
Want to streamline your catering operations and boost customer satisfaction like Deep Run Roadhouse? Take CaterZen for a spin with a free 30-day trial, or book a personalized product walkthrough to see how it can transform your business!
Want more proof? Check out our client testimonials and case studies to hear firsthand from caterers who have transformed their businesses with CaterZen.
🎙️ Don’t Miss the Restaurant Catering Smarts Podcast!
Looking for expert insights, real-world strategies, and behind-the-scenes success stories to grow your catering business? Restaurant Catering Smarts is your go-to podcast for mastering the business side of catering with practical, actionable advice you can use today.
We’ve already released four engaging episodes packed with proven tactics to help you streamline operations, boost sales, and scale your business—and we’re just getting warmed up! This season is loaded with insider interviews and must-know strategies that will keep you ahead of the competition.
🎧 Tune in now and take your catering business to the next level!
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