Before adopting CaterZen, Pasta Pantry’s catering management system was as old-school as it gets: a giant wall calendar. Each day of the year was filled in manually, with additional pages added as orders piled up. While this approach worked in the early days, it quickly became cumbersome as the business grew. Keeping track of past orders or coordinating future ones often required digging through pages and guessing at the details.
A Search for a More Cohesive, Automated Catering System
When Pasta Pantry began exploring catering management software, usability was their top priority. After evaluating several options, CaterZen stood out as the clear choice. The platform was specifically designed to meet the needs of catering businesses, providing software that not only simplified operations but also supported growth through marketing and sales tools. CaterZen wasn’t just software; it became an integral part of their team.
"I found that CaterZen was the most user-friendly and the most dialed in to what a catering company actually needs."
Nathan Satanove, Owner, Pasta Pantry
Upselling Made Effortless
One of the first improvements CaterZen brought to Pasta Pantry was its automated upselling feature. By integrating prompts directly into the customer's online ordering site, the system ensures that the restaurant offers high-margin add-ons like proteins and desserts. This feature doesn’t just improve sales; it creates a consistent and professional experience for every customer.
Streamlined Delivery Management
Managing deliveries had always been a logistical challenge, especially during peak times when everyone wanted their food at the same lunchtime slot. Before CaterZen, routes were planned manually using tools like Google Maps, which was time-consuming and prone to errors. With CaterZen’s Delivery Manager, routes are now optimized automatically, saving time and resources. Drivers receive clear instructions sent directly to their phones, eliminating confusion and ensuring smooth deliveries every time.
CaterZen: A Catalyst for Growth
Since implementing CaterZen, Pasta Pantry has moved from a reactive, manual system to a proactive, tech-enabled approach. The software has freed up their team to focus on what matters most—delivering exceptional catering experiences. With a platform that simplifies order-taking, enhances efficiency, and boosts sales, Pasta Pantry is now operating at a higher level of precision and professionalism.
Whether it’s automating upselling, streamlining deliveries, or managing orders with ease, CaterZen has proven to be the ultimate tool for success. Ready to elevate your catering business? Sign up for a 30-day free trial and discover how CaterZen can revolutionize your operations, just like it did for Pasta Pantry.
If you’re looking for personalized guidance, CaterZen also offers personalized quick-start training session or a “non-demo demo” to ensure you make the most of the software from day one.
Don’t just take our word for it—explore the client testimonials and case studies from other businesses that have successfully elevated their catering operations with CaterZen’s powerful tools.
