LaLa Tacos' journey before CaterZen was marked by traditional, yet inefficient, order management methods. Aron Benon, the owner, recalls the days of managing catering requests solely via email. This method involved manually writing down orders, a process that was not only time-consuming but also prone to errors. The lack of an integrated catering software system meant that LaLa Tacos was missing out on the efficiency and professionalism that today's catering industry demands.