New Podcast Episode: Building a Catering Powerhouse with Amber Polk

Growing a catering operation—especially across multiple locations—is no small feat. It takes consistent quality, strong customer relationships, and the right systems in place to keep everything running smoothly. That’s exactly why I was excited to sit down with Amber Polk, Catering Director at Soulman’s Bar-B-Que, for this episode of Restaurant Catering Smarts. Amber has helped Soulman’s expand its catering program across 20 locations, all while maintaining the scratch-made quality and hospitality that keeps customers coming back.

🎙️ Episode 3: Growing a Catering Powerhouse with Amber Polk

In this episode, I sit down with Amber Polk, who has been instrumental in growing Soulman’s Bar-B-Que's catering program across 20 company-owned locations. With over a decade of catering experience, Amber shares how her team has built a trusted, high-volume catering business without relying on flashy marketing.

Instead, she breaks down how consistency, customer relationships, and smart operations have fueled their growth.

Here’s what you’ll learn in Episode 3:

✅ How Soulman’s grew from a small operation to a multi-location catering powerhouse
✅ Why word-of-mouth marketing and customer trust are the foundation of their success
✅ How Amber personally invested in CaterZen to prove its impact on efficiency and sales
✅ The importance of training and standardization to maintain food quality across 20 stores
✅ How technology—like online ordering and delivery tracking—streamlines catering operations
✅ Why catering sales require a dedicated team and a proactive approach

Whether you’re looking to scale your catering business or simply refine your day-to-day operations, this episode is packed with real-world lessons you can apply today.

🎧 How to Tune In

You can watch the full video or listen to the first episode of the podcast here.

Why Restaurant Catering Smarts?

This isn’t just another business podcast—it’s your behind-the-scenes guide to making catering work for your restaurant. Each episode brings real-world insights from industry experts who have been in your shoes, helping you navigate everything from marketing and sales to operations and growth.

If you’re serious about growing your catering sales and streamlining your processes, this is the podcast for you.

Let’s Hear from You!

Have a question you’d like us to tackle in a future episode? Or a topic you’re dying to learn more about? Shoot us a message. We’d love to hear from you!

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