Lunch Wired, a successful catering company based in Colorado, had been growing rapidly but struggled with outdated and fragmented systems. Tobi Drori, the CFO, shared her journey to finding a comprehensive catering software solution in CaterZen and how it transformed their operations.
From Disjointed Systems to Unified Operations
Before implementing CaterZen, Lunch Wired relied on a patchwork of systems: a point-of-sale tool originally designed for pizza chains and numerous Google Sheets. This setup required extensive manual input, leading to inefficiencies and consuming significant time.
Recognizing the need for a more comprehensive solution, Lunch Wired turned to CaterZen. Its intuitive interface and all-in-one functionality quickly became a cornerstone of its operations.
Game-Changing Features
CaterZen provided a suite of tools that directly addressed Lunch Wired’s operational challenges:
CRM Integration
The software’s seamless CRM enabled better collaboration between team members. Sales representatives could log notes that were immediately accessible to customer service and kitchen staff, ensuring everyone stayed on the same page.
Delivery Management
Catering in Colorado presented unique challenges due to varying sales tax rates by location. With the Delivery Manager, CaterZen’s ability to tag delivery addresses by venue and calculate the correct tax rate was a major improvement.
Accounting Tools
From streamlined invoicing to seamless payment recording, CaterZen replaced the need for multiple spreadsheets and made financial management straightforward and efficient.
Production Reports
These detailed kitchen production reports transformed Lunch Wired’s kitchen operations, providing precise pull sheets, recipe breakdowns, and daily production summaries that supported their high-volume output.
"The reporting that we get from the kitchen side has been a game-changer for us. It’s allowed us to totally change how we operate, making it more efficient and with fewer mistakes."
Tobi Drori, CFO, Lunch Wired
Customer Support That Stands Out
CaterZen’s dedicated support team also played a crucial role in Lunch Wired’s success. Tobi highlighted how prompt responses to questions ensured their team could resolve issues quickly and fully leverage the software’s tools.
Efficiency and Professionalism Redefined
Lunch Wired experienced transformative results by centralizing their operations with CaterZen. Their team quickly adopted features that saved time, reduced errors, and enhanced professionalism. For example, sales proposals became polished and impressive, leaving a strong impression on clients. On the kitchen side, workflows were streamlined, minimizing mistakes and maximizing productivity.
These results echo the experiences of countless other CaterZen clients. Businesses nationwide have found CaterZen’s tools to be indispensable in elevating their operations. Whether it’s improved efficiency, elevated customer service, or smarter financial management, CaterZen continues to be a trusted partner for caterers looking to grow.
Listen to the Restaurant Catering Smarts Podcast
At CaterZen, we’re committed to helping caterers thrive, and now we’re taking it to the airwaves! Check out our brand-new podcast that I host, Restaurant Catering Smarts. This show is packed with expert advice, actionable strategies, and real-life stories to help you elevate your catering business. In our first episode, I chat with Jill Hammett, CaterZen’s new COO, about building a million-dollar catering program and how relationships drive success.
Our podcast is now live on all major streaming platforms, including Spotify, Amazon Music, and YouTube Podcasts. Subscribe today to catch every episode and stay ahead of the curve in the catering industry:
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Take Your Catering Business to the Next Level
Ready to experience the CaterZen difference? Whether it’s improving efficiency, enhancing professionalism, or streamlining your operations, CaterZen’s all-in-one solution is designed to meet your needs.
Don’t just take our word for it—explore the client testimonials and case studies from other businesses that have successfully elevated their catering operations with CaterZen’s powerful tools.
Sign up for a free trial today or schedule a personalized walkthrough with our team. Let us show you how CaterZen can transform your catering business and help you achieve your goals.
